References to Snownode.com may be stated as "Our", "We", "Us", and other text variants. References to the person(s) or party that has bought and/or received a product from Snownode.com, responsible for the product, may be stated as "You", "Client", "Customer", and other text variants.
Breaking, failing, and/or not following these terms and conditions will, without refund, result in an instant termination and deletion of your service/product if we so think action is needed. Denial of these terms and conditions will also, without refund, result in an instant termination and deletion of your service/product if we so think action is needed. We do not hold responsibility if actions were made due to the failure to abide/accept the terms of service, and we also are eligible to refuse service being provided to anyone if needed.
By being given and/or by purchasing one or more of our minecraft services, you agree to these terms of service. By agreeing to these terms and services, you state that you have read and understood the complete Minecraft EULA (End User Licence Agreement). You may view it, if not already, here: https://account.mojang.com/documents/minecraft_eula. If any broken rules from that licence agreement are found and/or reported by or to us, we will terminate any services relating to minecraft that we have provided/given for and to you.
If any services enter overdue status you have 7 days to make payment for the said overdue service. Failure to do this will result in full termination of your service.
All Minecraft services offered come with unmetered storage and are subject to our fair usage policy
If you are found to be running your server in offline mode we retain the right to suspend/ terminate or discontinue support for your service without notice. Running your server in offline mode is not only against Mojangs EULA agreement but also has high-security consequences to your server. This leaves your server wide open to hackers/ attackers, if this proceeds to be the case we (snownode) are not responsible for any actions taken place on your service.
Any products displayed, found, and sold/provided at Snownode.com may change, regardless of a notice (this does not mean that we won't provide any notice, but we have the right not to always provide one). We contain the right, regardless the time, to modify or discontinue any Services that we provide you, the client/customer with. A notice may be given, but we are eligible not to provide one. With every service offered on our website comes with a 24 hours moneys back guarantee. Snownode.com shall not and will not be liable to a third-party or to you for any change to the cost/price, suspension to the Product/Service, or any termination/discontinuance of the Product/Service.
Using any of our services for any form of gain or payment for a third party product or service is not permitted. If this is thought to be in place we retain the right to suspend or terminate your service.
All services offered by us (Snownode) are subject to our fair usage policy explained below:
Snownode.com is illegible to refuse any order, product, or service you place/have placed with us. We, in our sole discretion, may terminate, cancel, or limit quantities purchased per person(s), parties, and/or groups. These restrictions can include orders set/placed by or under the same credit card, the same customer/client account, and/or orders that use the same shipping and/or billing address. In the time and/or event that we make a change to or cancel an order, service, or product from you, an attempt may be made to notify you through contacting the billing address, e-mail, and/or phone number provided at the time the order was made. The right is ours to limit or prohibit orders that, in our sole thought and/or judgment, appear to be placed by dealers, resellers or distributors that may affect the Snownode.com company.
Any purchases made at Snownode.com are agreed by you to provide us with full, complete, current, and accurate account and purchase information unless allowed otherwise, personally. You agree to constantly update your account and other information if the time is needed (if any provided information has been changed), including credit card numbers and expiration dates, along with email addresses, so that we may complete your transactions with ease and contact you if needed, again, unless allowed otherwise, personally.
Any available credits given/awarded onto your account may be, and is illegible, to be traded for Snownode.com products. These include anything that is found/displayed to be open for sale. Credits on your account may not be traded/sold externally with a third-party group. If you go against this term of service and decide to sell, trade, and/or give the credits away, the credit will be removed from the account regardless of a warning, and any service/product assigned to that account may be terminated/discontinued.Additionaly, account credits cannot be withdrawn from account.
- All refund requests must be made via a ticket on our website.
- When submitting a refund request, you must be logged into your client account. If you are not logged into your client account we cannot accept the refund request.
-Refunds due to non user error such as Service outage or server not working will be fulfilled at our discretion.
- A payment made for account top ups for credit cannot be refunded. Or account credit cannot be withdrawn from your account.
- A payment made for the renewal of a service cannot be refunded.
- Server Addons that have been "claimed/ used" are non refundable. These services included but not limited to:-
- All refunds will be provided as credit or via the original payment method at our discretion.
- If a client opens a dispute/ chargeback we reserve the right to suspend any and all of their services at our discretion.
- When a refund is issued, any related services will be terminated.
- It is not possible to cancel your server and refund/ cashout remaining days.
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